Welcome to Harness Craft.
By placing an order on our website, you acknowledge and agree to the following terms and conditions. Please read them carefully before completing a purchase.
1. Orders & Payments
All orders are confirmed only after full payment is successfully processed.
You will receive an order confirmation via email. This confirmation forms a binding agreement between you (the customer) and Harness Craft.
Orders cannot be modified once processing has begun.
2. Pricing & Product Availability
- All prices on our website are listed in USD.
- Product availability may vary depending on stock.
- In cases where an item is out of stock, incorrectly priced, or unavailable for delivery to your region, Harness Craft reserves the right to cancel and fully refund your order.
- Prices may be updated or adjusted without prior notice.
3. Shipping & Delivery
- Orders are typically processed and shipped within 3–5 business days.
- Standard delivery timeframe is 10–12 business days, depending on destination, customs clearance, and courier service.
- We primarily ship through DHL or UPS for international orders.
- Delivery times may vary due to factors outside our control (holidays, customs delays, courier issues, etc.).
Once an order is shipped, tracking information will be provided (where applicable).
4. Returns & Refunds
- Customers may request a return or refund within 30 days of delivery.
- Returned items must meet the eligibility criteria stated in our Return & Refund Policy.
- We do not accept returns on custom-made or personalized items unless the product is defective.
For full details, please refer to the Harness Craft Return Policy.
5. Privacy & Data Security
Harness Craft collects and uses personal information only for:
- Processing orders
- Improving user experience
- Preventing fraudulent activity
- Providing customer support
We do not sell or misuse your personal information.
For detailed information on how we protect your data, please review our Privacy Policy.
6. Liability
- Once an order is delivered to the address provided at checkout, it becomes your responsibility.
- Harness Craft is not liable for:
- Delays caused by shipping carriers
- Customs processing times
- Incorrect delivery information provided by customers
- Damage resulting from misuse or improper handling of the product
We are responsible only for delivering your product to the courier in perfect condition.
7. Contact Information
For questions, support, or clarifications, you may contact us at:
